Grand Magic Hotel Marne La Vallée

Lovely clean hotel, with friendly and helpful staff. Beautiful lobby/bar and reception area. The rooms were spacious with plenty of USB ports and power sockets. An enjoyable stay.

The hotel was magical from the moment you arrived. It smelt beautiful. The lady on the front desk was so lovely. We had no issues with any of the staff and found them helpful and very polite. We had a family suite and found it great. Spacious enough for 4 of us. And clean! The only issue we had was that the pillows were small and only one provided. Breakfast was busy but manageable. Scrambled eggs were delicious, and the croissants and melted Nutella went down well each morning. Drinks machines provided fresh juice or coffee/ latte /hot chocolate, etc, all very cold/hot and refreshing. The shuttle arrived directly outside. We didn't use it due to reading some horror stories about the shuttle buses. We used Bolt (similar to Uber) to get us to and from Disneyland, and the cost was approx €10 each way. This was well worth it to us. We 100% would stay here again.

The pool wasn’t working due to maintenance and it wasn’t mentioned when I booked through Facebook. When we got there the receptionist told us. He said we could use another pool at the adjacent hotel but that was totally inconvenient.

Magical place indeed, loved interior. Lobby area and cocktail place was something very special. Dinner were more than nice, huge variety of food. Not only vegetables, but also fish and fruits and cheese. We were more than satisfied. Room exceed our expedition as we booked double room, but got double room with additional bunk bed what my daughter loved so much. It was her dream for ling time to sleep at second floor. Room was very well decorated, beautiful interior and very cozy. Like that hotel is eco friendly and all information is possible to find online instead of pamphlets. Hotel is situated close to Disneyland and had its own shuttle bus (also used by guests from 4 more hotels) what was main reason for our trip.

We felt welcomed by the reception staff from arrival the staff were helpful and kind as we are English we could not speak French and the staff spoke clearly to us and shown us where we could put our luggage whilst waiting for our room to be ready as we did arrive early. We originally booked at a eurocamp which was awful and why we made a late booking into the Grand Magic Hotel for the week, whilst over in France and wanting to visit Disneyland we were looking for a hotel as close to Disney as we could afford. We had arranged transfers from eurocamp back to airport with the French taxi company and we found it a struggle due to the language barrier to change our arrangements needing to inform the taxi driver we changed to the Grand Magic for pick up after our holiday so the hotel staff called them and translated back in English for us that the taxi had been changed and we felt reassured and transfers went smoothly. The hotel was lovely in itself we were amazed by the lighting changes in the restaurant and bar room the modern decor throughout was inviting and child friendly especially within our family room we booked. The views sitting outside in the hotel garden were beautiful and the food was nice. We also loved having a private swimming pool that was only shared with other hotel guests that was a really enjoyable bonus!